Enter your website
Tell AppsResolve the public site it should learn. The crawl counts come from real pages, not placeholders.
AI customer support for your website
AI customer support that learns your business.
AppsResolve answers customer questions, escalates what it cannot solve, and gets smarter from every resolved conversation.
Start free. No credit card. Anonymous website crawls are not offered from this page.
Free includes 20 AI resolutions each month. The widget can still collect contact details and create tickets after the AI allowance is used. No automatic replies are sent from the ticket queue.
Find us on
Sample website agentAsk AI
Northstar Support
Visitor chat · Grounded in approved knowledge
Visitor
Do you offer refunds if I cancel in the first two weeks?
Agent
Yes. Unused time is refunded when you cancel within 14 days of purchase, according to the refund policy.
Sources used for this reply
- /refund-policy
- Approved knowledge
- No invented policy
Refund policy
Source type: website
“Unused time is refunded within 14 days.”
Sample conversation. External sources were not searched. Nothing is sent.
Open the sample workspaceSample data. Nothing is sent.
Grounded in your productAnswers come from knowledge you approve
Human escalationUnknown questions become real tickets
Tenant-isolatedOrganization data stays scoped
Learns after reviewSuggested answers never publish themselves
See the work before you connect your support
Ask the live sample widget, then open the dashboard
The widget answers from Northstar knowledge or opens a ticket. The dashboard shows conversations, sources, and Improve AI. Sample mode does not call a live model or send email.
Interactive example loads as you approach it.
See the full product
Follow the workflow from website to smarter answers
Watch AppsResolve learn a site, answer from approved knowledge, escalate an unknown question, and wait for a person before publishing new knowledge.
Recorded from the AppsResolve dashboard, knowledge, and website widget with sample Northstar data. Includes spoken narration. No live customer request was submitted.
Read the walkthrough transcript
- Website in. A sample Northstar workspace starts by learning the public site, not by inventing answers.
- Knowledge indexed. Public pages and approved Q&A become searchable sources with the original URL attached.
- Widget on the site. Visitors open Ask AI without leaving the page.
- Grounded answer. A known question is answered from the session reset guide. Sources stay visible.
- Unknown question. A refund request outside approved policy is refused. The agent offers a ticket instead of inventing a rule.
- Conversations. Every chat lands in the workspace, including test chats and human takeovers.
- Ticket exception. Escalated questions become real tickets. A person still sends the email reply.
- Improve AI. Resolved work can suggest a reusable answer after personal details are removed.
- Human approval. Nothing publishes until a person accepts the suggestion.
- Next visitor. The approved answer is available the next time someone asks.
How it works
From your website to a smarter support agent
A visitor asks a question. AppsResolve answers from approved knowledge or opens a ticket. Approved resolutions improve the next answer.
AppsResolve learns it
Public pages, FAQs, and help articles become searchable knowledge with the original source attached.
Add the widget
Install a short script. Visitors ask questions without leaving your site.
AI answers customers
The agent answers from approved company knowledge. It does not invent policies, prices, or procedures.
Humans handle exceptions
When confidence is low, AppsResolve collects contact details and opens a real support ticket.
The knowledge base improves
Resolved conversations can suggest reusable answers. Nothing goes live until a person approves it.
What the agent does
Answer, escalate, and learn with a person in control
The support desk stays behind the AI agent. Tickets, email, and human review remain available when a conversation needs them.
Answer from your site
Ground replies in crawled pages, approved Q&A, and knowledge you publish.
Escalate into tickets
Unknown questions become real tickets with the conversation, sources, and reason for handoff.
Take over live chats
A teammate can join an active conversation. The AI stops answering until you return control.
See what customers ask
Repeated unanswered questions and learned answers show up in Improve AI.
A safer knowledge loop
Resolved support work can teach the agent
AppsResolve never publishes a customer conversation automatically. A person reviews a suggested answer after personal details are removed.
01A visitor asks a question
02The agent answers or escalates
03A teammate resolves the exception
04You approve reusable knowledge
Trust before access
Know who is behind the product and how support data is handled
AppsResolve is built and operated by ND SOFT LLC in Arizona, informed by 15 years in technical support and 8 years focused on application support.
Reachable operator
Product, privacy, and security questions go directly to the team building and operating AppsResolve.
About ND SOFTDocumented boundaries
Review tenant isolation, configured vendors, AI context, retention, and the current AppsResolve compliance status.
Review securityVisible service status
Check the public status page for current availability information instead of relying on a vague reliability claim.
View system statusCurrent self-service pricing
Start free, then add AI resolution capacity
Free includes 20 AI resolutions each month. Starter is $19 for 75 resolutions. Growth is the most popular plan at $69 for 300 resolutions.
Free
Try the complete AI support loop without a credit card.
$0 / month
- 20 AI resolutions per month
- 1 website, 50 indexed pages, manual Q&A
- 1 team member
- Basic usage and conversation counts
Starter
For founders putting an AI support agent on one website.
$19 / month
- 75 AI resolutions per month
- 1 website, 500 indexed pages, documents, learned knowledge
- 3 team members
- Basic conversation analytics
Growth
For teams that want email support and knowledge-gap detection.
$69 / month
- 300 AI resolutions per month
- 3 websites, 2,500 indexed pages, clustering and conflict review
- 10 team members
- Advanced conversation analytics and knowledge gaps
Business
For established support operations that need more agents and reporting.
$149 / month
- 1,000 AI resolutions per month
- 10 websites, 10,000 indexed pages
- 25 team members
- Advanced reporting and team analytics
AI resolutions reset monthly, including annual subscriptions, and do not roll over. Extra resolution packs are never purchased unless an owner enables auto-refill. No automatic overage charge applies by default.
Need more than software?
Need someone to help manage the queue?
Bring in an application support specialist. AppsResolve can help operate an agreed support scope, review prepared responses, investigate technical issues, improve reusable knowledge, and prepare developer escalations.
Support hours, responsibilities, access, response expectations, and pricing are scoped before launch. Custom scope and pricing.
Before you start
Frequently asked questions
Direct answers about the AI agent, resolutions, knowledge, and the company behind AppsResolve.
What is AppsResolve?
AppsResolve is an AI support agent for your website. It learns your business, answers customer questions from approved knowledge, escalates what it cannot solve, and improves after a person approves reusable answers.
Does AI send customer replies automatically?
The website agent can answer from approved knowledge. Email and ticket replies still require a person to send. Suggested knowledge never publishes itself.
What is included in the Free plan?
Free is $0 and includes 20 AI resolutions each month, one AI agent, one website, 50 indexed pages, and ticket escalation. No credit card is required.
What is an AI resolution?
An AI resolution is a customer conversation that AppsResolve successfully handles without needing a human agent. Multiple questions during the same continuous conversation still count as one resolution. Conversations that require human escalation are not counted as AI resolutions.
How does AppsResolve use my documentation?
Approved website pages, files, and Q&A become searchable knowledge. Resolved conversations can suggest new answers, but nothing is published until a person approves it.
What happens when confidence is low?
The agent offers to send the question to your team as a real support ticket instead of inventing a business-specific answer.
Does the agent invent answers?
No. If approved knowledge does not cover the question, the agent says so and can open a ticket. It does not invent policies, prices, or procedures.
Can I try the dashboard without signing up?
Yes. The public demo uses the real workspace and widget UI with sample Northstar data. Nothing is sent, saved, or connected to a live inbox.
What happens after a visitor is escalated?
AppsResolve collects contact details and opens a ticket with the chat, sources, and reason for handoff. A person still sends the email reply.
How does the knowledge base improve?
Resolved chats and tickets can suggest reusable answers after personal details are removed. A person reviews the suggestion in Improve AI before it becomes searchable.
Is email support still included?
Yes. Email intake, the review queue, and human-sent replies remain available behind the website agent for exceptions and existing support threads.
Who is behind AppsResolve?
AppsResolve is built and operated by ND SOFT LLC in Arizona, drawing on 15 years of technical support experience and 8 years focused on application support.
Start with your website
Build an AI support agent that can learn from real resolutions.
Create a free account, enter your site, and test answers from your own pages. The sample dashboard remains available if you want to inspect the widget and conversations first.