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Cannot sign in after password reset
Ticket #1042 · Email · Created 12 minutes ago · support@northstar.test
Category:Account and loginPriority:NormalRisk:Low risk
Customer message
Our CSV export is missing the Notes column whenever the report has more than 500 rows. Smaller exports include it correctly.
Browser: Chrome 138 · Workspace: Northstar Labs · No sensitive data attached
Prepared reply
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Summary
Approved session-reset guidance matches the reported symptoms. The prepared reply is ready for human approval.
Confidence
93%
Recommended next action
Prepare developer escalation
Supporting evidence
Large CSV export limitsDraft knowledge article · Reporting
Developer escalation checklistPublished · Escalations