You are exploring the real customer workspace with sample data.
Changes stay in this demo. No customer inbox is connected and no message can be sent.
Northstar Labs
All tickets
The same ticket cards and status vocabulary used in the customer workspace.
[#1044] CSV Notes column missing above 500 rowspriya@sample-customer.test · Email · just now
UrgentEscalated
Category: Product bugConfidence: 96%Recommended next action: EscalateOwner: awaiting operator⏱ just now
The issue is reproducible only on larger exports. A developer-ready escalation and a customer update are prepared for review.
[#1043] Webhook 401 after signing key rotationmorgan@sample-customer.test · Widget · just now
UrgentNeeds review
Category: API and integrationsConfidence: 88%Recommended next action: Needs reviewOwner: awaiting operator⏱ just now
The draft asks for a non-sensitive request ID and confirms the key rotation sequence before troubleshooting further.
[#1042] Cannot sign in after password resetalex@sample-customer.test · Email · just now
Ready for approval
Category: Account and loginConfidence: 93%Recommended next action: Ready for approvalOwner: awaiting operator⏱ just now
Approved session-reset guidance matches the reported symptoms. The prepared reply is ready for human approval.
[#1041] Invoice export uses the wrong date rangejordan@sample-customer.test · Widget · 1h ago
Resolved
Category: BillingConfidence: 91%Recommended next action: Ready for approvalOwner: resolved⏱ 2h ago
The customer confirmed the corrected report filter resolved the issue.