You are exploring the real customer workspace with sample data.
Ask the widget, inspect conversations, and review Improve AI. Changes stay in this demo. No customer inbox is connected and no message can be sent.
Follow the process
Website, widget, conversation, ticket, then approved knowledge
- 01 KnowledgeWebsite learnednorthstar.test is indexed. 48 public pages and 4 approved answers are searchable.
- 02 WidgetAsk the agentThe live sample widget answers from that knowledge or offers a ticket.
- 03 ConversationsSee every chatGrounded answers, refusals, and human takeovers stay in one thread.
- 04 TicketsExceptions become ticketsUnknown questions enter the same support queue a person still sends from.
- 05 Improve AIApprove new answersResolved work can suggest knowledge. Nothing publishes until you approve it.
Northstar Labs
Widget
This is the real AppsResolve widget, running in sample mode against Northstar knowledge. It does not call a live model or create a production ticket.
Try the process
- 1. Ask a known question. Use “How do I sign in after a password reset?” The agent answers from the session reset guide.
- 2. Ask an unknown question. Use “Can you refund an annual plan after 30 days?” The agent refuses to invent a policy and offers a ticket.
- 3. Inspect the dashboard. The same chats appear under Conversations. The CSV exception is waiting in Improve AI.
Install snippet
A live workspace uses an organization-specific script. This sample snippet is not connected to a tenant.
<script src="https://appsresolve.com/widget.js" data-agent="agt_northstar_demo" data-organization="demo_northstar_111" defer ></script>