You are exploring the real customer workspace with sample data.
Ask the widget, inspect conversations, and review Improve AI. Changes stay in this demo. No customer inbox is connected and no message can be sent.
Follow the process
Website, widget, conversation, ticket, then approved knowledge
- 01 KnowledgeWebsite learnednorthstar.test is indexed. 48 public pages and 4 approved answers are searchable.
- 02 WidgetAsk the agentThe live sample widget answers from that knowledge or offers a ticket.
- 03 ConversationsSee every chatGrounded answers, refusals, and human takeovers stay in one thread.
- 04 TicketsExceptions become ticketsUnknown questions enter the same support queue a person still sends from.
- 05 Improve AIApprove new answersResolved work can suggest knowledge. Nothing publishes until you approve it.
Northstar Labs
Improve AI
Review suggested knowledge before it becomes searchable. Nothing from a conversation is published until a person approves it.
1 knowledge opportunity
Repeated unanswered questions
0
Learned from support
1
Conflicts
0
Large CSV exports omit Notes
Resolved conversation · 2 similar conversations · high confidence
This sample cannot publish knowledge. Create a workspace to approve real answers after personal details are removed.