You are exploring the real customer workspace with sample data.
Ask the widget, inspect conversations, and review Improve AI. Changes stay in this demo. No customer inbox is connected and no message can be sent.
Follow the process
Website, widget, conversation, ticket, then approved knowledge
- 01 KnowledgeWebsite learnednorthstar.test is indexed. 48 public pages and 4 approved answers are searchable.
- 02 WidgetAsk the agentThe live sample widget answers from that knowledge or offers a ticket.
- 03 ConversationsSee every chatGrounded answers, refusals, and human takeovers stay in one thread.
- 04 TicketsExceptions become ticketsUnknown questions enter the same support queue a person still sends from.
- 05 Improve AIApprove new answersResolved work can suggest knowledge. Nothing publishes until you approve it.
Northstar Labs
Conversations
Website visitor chats with the AI agent. Open a thread, then try the same questions in the live widget.
Conversations
4
Resolved by AI
2
Escalated
1
Resolved by humans
1
Still open
0
Alex Kim
Asked how to sign in after a password reset. Answered from the session reset guide.
Morgan Ellis
Webhook 401 after signing-key rotation. Answered from the webhook article.
Priya Shah
Asked for an annual refund after 30 days. Agent refused to invent a policy and opened a ticket.
Jordan Lee
CSV Notes column missing above 500 rows. A teammate resolved it and suggested knowledge.
Sample records. Ask the same questions in the widget to see the live chat UI.