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Webhook 401 after signing key rotation
Ticket #1043 · Website widget · Created 12 minutes ago · support@northstar.test
Category:API and integrationsPriority:UrgentRisk:Low risk
Customer message
Our CSV export is missing the Notes column whenever the report has more than 500 rows. Smaller exports include it correctly.
Browser: Chrome 138 · Workspace: Northstar Labs · No sensitive data attached
Prepared reply
AI preparation
Summary
The draft asks for a non-sensitive request ID and confirms the key rotation sequence before troubleshooting further.
Confidence
88%
Recommended next action
Prepare developer escalation
Supporting evidence
Large CSV export limitsDraft knowledge article · Reporting
Developer escalation checklistPublished · Escalations