Give customers help inside your product without opening a generic chatbot
An isolated support widget lets customers search approved articles or send a structured request into the correct AppsResolve review queue.
A help center and contact path in one small surface
The widget opens with a clear choice: find an answer or contact support. Popular topics and knowledge-base search stay inside the widget. Article views use the same approved knowledge that supports response drafting.
Support requests become real tickets
The contact form collects the customer's name, email, and issue description. The server validates the organization, applies abuse controls, records consent context, and creates a ticket for human review. It does not produce an unreviewed chatbot response.
Designed for third-party sites
The current embed uses an isolated iframe loaded by a small script. Isolation prevents host-page CSS from changing the widget and prevents widget styles from leaking into the product. Cross-origin messages are restricted to the launcher controls.
- Configurable support label and accent color
- Knowledge-base search and article reading
- Popular topics based on article activity
- Tenant-specific ticket creation
- Input validation and rate limiting
- Responsive keyboard-accessible interface
Privacy remains visible
The widget explains that submitted details are used to provide support. Organizations should link their own privacy notice where required and include only the intake fields needed for their support process.
Put AI on the support queue without taking people out of the process
Use AppsResolve with your existing team, or discuss a managed support scope with ND SOFT.