What counts
The meter increases after a successful automatic AI-processing run for a new inbound customer message. Viewing, editing, manually replying, approving, escalating, or generating a bug report does not add another processed-ticket count.
What happens at the limit
New automatic AI processing pauses. Existing tickets, conversation history, and manual work remain available. AppsResolve does not automatically add an overage charge to the published self-service plans.
Change billing safely
Open Billing to start a plan upgrade or open the secure Stripe Customer Portal for available subscription controls. Plan access is resolved from the active organization on the server, so a browser request cannot supply another organization's billing customer identifier.