Copy the organization-specific snippet
Open Widget in the workspace and copy the installation snippet. The organization identifier in the snippet tells AppsResolve which configuration, knowledge articles, and review queue to use.
Add it once to your application shell
Do not place the loader inside a component that mounts more than once. The script protects against duplicate launchers, but loading it once keeps the integration predictable.
- Paste the script before the closing body tag or load it once from your shared application layout.
- Add each exact production or staging origin that should display the widget.
- Publish the change to an approved origin.
- Open the product in a private browser window and select the Support launcher.
What the widget can read
The widget runs in an isolated iframe. It receives only the allowlisted page and identity context your integration intentionally supplies. It does not read passwords, payment details, page contents, clipboard data, or unrelated browser storage.