Available now
The website agent can answer from approved knowledge. Email and ticket replies still require a person to send. Connecting a channel never publishes suggested knowledge by itself.
- The website widget can answer from approved knowledge, search published articles, and create tickets when the agent cannot solve the question.
- Forwarded email enters through a verified Postmark webhook and reviewed replies can return through the same conversation.
- Supabase provides sign-in and organization membership checks.
- Stripe Checkout and verified webhooks manage self-service subscription state.
- TXT, Markdown, HTML, CSV, JSON, DOCX, PDF, and ZIP files can be imported as draft knowledge articles.
- Developer-ready bug reports can be copied or downloaded as Markdown.
Export based, not continuously synchronized
Content from OneNote, Confluence, Jira, Notion, Google Docs, SharePoint, Zendesk, Intercom, Help Scout, Freshdesk, and GitBook can be brought in through supported exports. AppsResolve does not currently schedule automatic synchronization from those services.
Not currently connected
Direct Jira, Linear, or GitHub issue creation, Slack or Microsoft Teams notifications, two-way help-desk synchronization, live chat, SMS, and voice are not part of the current release. Use the structured Markdown handoff or reviewed file import where appropriate.
